We support recommendations seeking to mitigate the impact of the pandemic on our most vulnerable populations while at the same time recognize the needs of patients requiring urgent care not related to COVID-19. If patients needing urgent care can not obtain assistance from specialized primary health care providers they will need the support of other health care professionals already inundated with handling this pandemic crisis.
Presently a doctor is available with significantly reduced service and availability in addition to COVID-19 precautions in effect. We continue to assess and monitor the situation closely while balancing the needs of patients requiring urgent care and the interest of public health and safety.
With regard to what constitutes urgent (emergency/acute) care the members have been directed to exercise their professional judgement to determine what constitutes emergency/acute care, as has always been the case when providing safe, effective and ethical care.
Patients who feel they have an urgent need for chiropractic care may leave a detailed message (include name, number(s) you can be reached at, and brief explanation of issue requiring urgent chiropractic care) at the office phone number 604-531-3066 or office email at firstname.lastname@example.org. As our reception desk staff are not in the office please expect delays in the return of messages. The doctor will perform active screening and an assessment of the injury over the phone and on a case by case basis. If appropriate an in office appointment will be setup for urgent care only. We are not accepting walk-ins.
Thank you for your co-operation and support. These changes have not been taken lightly and we apologize for any inconvenience this may cause. We will return to normal business as soon as possible.
Dr. Barbara Maclean
Maclean Chiropractic and Massage Inc.